Vimal relies heavily on a bunch of loyal customers. He is concerned about retaining them.
Which of the following options should he chose if he does not want to violate the agreement?
Answer: E
The question clearly says that there should be no violation, hence even minimum violation has to be avoided.
Charging differential rates is a clear violation of the agreement and can be ruled out immediately.
Option 2 can be ruled out along the same lines as option 1 as charging lower is also a violation.
Option 3 is also a violation as providing service free of charge was not the part of the agreement.
Option 4 will not help Vimal in his attempt to retain his loyal customers. So, eliminate option 4.
Option 5 is the most suitable course of action as a privilege of this kind would definitely help him sustain the trust of his loyal customers. Also, there won't be any violation in terms of agreed upon rates.
Hence, the correct answer is option 5.