Please submit your concern

Explanation:

The passage only gives an example of implementation-intensive services in education and in healthcare and how technology does not really make a difference to these services.
Thus option 1 is incorrect as it mentions that the main aim of the passage is to critique the government for its involvement in implementation-intensive services.
Option 2 is correct as the author explains the need for autonomy and accountability in providing basic services in the last two paragraphs.
Option 3 is incorrect as author only wants to pinpoint how the use of technology did not improve the quality of services by giving an example of the nurses in Rajasthan. Negate it.
The author is trying to find a solution to the problem of poor service delivery in basic services in general and not only education. Thus option 4 can also be negated.
Hence, the correct answer is option 2.