Some of the consultants were adept at applying old solutions to new problems. Ajay was not very sure if this would work for long. Some of the clients had complained about the performance of old and reputed consultants. Ajay was mulling over the following five solutions to tackle this problem.
Which of the following would be the best sequence of decisions taken by Ajay (starting from immediate to distant)?
Explanation:
The consultants have been mentioned as giving old solutions to new problems and the clients have complained about the same. Hence, the first course of action would be making it compulsory for them to be versatile in their work methods as mentioned in statement 4. Secondly, in-order for them to perform better, their work load needs to be reduced and new as well as competent support staff should be hired to help the consultants stay adept with the latest developments in the industry. This could be followed by devoting more time towards the finding of solutions and spending less time on client interactions. Given that hiring new people has been mentioned as a challenge, that would be one of the last courses of action to embark. Hence, the correct answer is option 2.
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